Coordinator, Guest Communications

Job Summary

The Coordinator, Guest Communications supports the planning, coordination, execution, and reporting of guest communication campaigns across digital channels. This role helps ensure communications are accurately targeted, tested, scheduled, deployed, and measured while maintaining marketing calendars, supporting campaign operations, and providing administrative support for team initiatives and events.

This position is based in Leawood, KS and is not eligible for relocation.

What you will be doing:

• Coordinate and execute guest communication campaigns across email, mobile messaging, and in-application channels.
• Review support requests and manage campaign workflows to ensure timelines, deadlines, and deliverables are met.
• Maintain the Digital Marketing Calendar and ensure marketing activities are accurately scheduled.
• Support campaign planning, audience targeting, scheduling, testing, approvals, deployment, and performance reporting.
• Conduct quality assurance reviews to ensure campaigns are accurate, functional, and aligned with established standards.
• Gather and organize campaign performance metrics and assist with reporting and analysis.
• Partner with internal teams to support marketing initiatives and guest communication programs.
• Coordinate administrative and operational support for marketing events, presentations, meetings, and team activities.
• Identify and help resolve campaign issues to support successful execution.
• Maintain documentation, processes, and records related to guest communications activities.
• Support special projects and perform additional duties as assigned.

What we need from you:

• 1+ year(s) professional work experience or internship experience, or equivalent experience in marketing, communications, digital marketing, or a related area.
• Strong written and verbal communications skills, including editing and proofreading.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and other business productivity tools.
• Strong attention to detail and commitment to accuracy.
• Possess a professional demeanor and effectively interface with team members at all levels, as well as external customers and agency partners.
• Ability to work independently and demonstrate a high level of initiative.
• Generate creative ideas to support the strategic and tactical planning of business initiatives and events.

What we also value (preferred):

• Associate’s degree in marketing, communications, or related field.
• Experience supporting email, mobile, or digital marketing campaigns.
• General knowledge of marketing, digital communications, or guest engagement programs.
• Interest in the entertainment, film, or consumer facing  industries.
• Strong organizational, planning, and time management skills.

Minimum qualifications:

• 1+ year(s) professional work experience or internship experience, or equivalent experience in marketing, communications, digital marketing, or a related area.
• Strong written and verbal communications skills, including editing and proofreading.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Why Work at AMC?

Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.

AMC supports personal well-being and work-life balance with a benefits package designed to promote health and happiness, both inside and outside of work. 

• Hybrid work schedule (remote/in-office) for most corporate roles 
• Annual bonus potential  
• Accrued vacation and absentee time plus 12 paid holidays, including an additional day for your birthday 
• Reduced working hours on Fridays during the summer to enjoy more of what you love outside the office 
• Comprehensive medical, dental, and vision coverage 
• Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments 
• 401(k) match to support your financial goals 
• A relaxed, collaborative office environment with Coca-Cola Freestyle machines 
• Convenient on-site gym facility 
• Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages) 
• Special savings on AMC gift cards 
• And of course—FREE movies at any AMC theatre nationwide and the ability to provide up to 8 friends and family movie passes

Job Address

One AMC Way 11500 Ash Street Leawood, Kansas 66211

Employment Status

Full Time

Relocation Eligibility

No

Department

DIGITAL MARKETING

Pay Rate Type

Salaried

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.